More detailed information can be found here: Įllucian is advising customers to use Internet Explorer 11 (Windows) or Safari (Max OS X) until Banner 9 is available (projected to be available at UCR in Summer/Fall of 2018). The newest version for Firefox dropped support for NPAPI (technology required for Java applets), as a result, Banner INB will no longer launch if you are using the latest version of Firefox.
Please note: the guide only provides instructions for Internet Explorer. If you are one of these affected users, please read the troubleshooting guide and follow the instructions to resolve your issue. There have been some reports of users having trouble launching Banner after the Banner upgrade activity that occurred over the weekend of.
If you have trouble with one browser, try another. Browser vendors update frequently, which can cause incompatibility with the latest Banner update. Please use the most recent version of your preferred browser. Recommended Browsers Banner works with the following browsers:
